I have paid twice yersterday. And I have and I want Blokada Plus subscription

[Sypqys]

Hello,

I downloaded Blokada 5 from F-Droid.
2. I Use Android Xiaomi Redmi Note 8 Pro.
3. I don’t receive an email on my mailbox. It is normal ?
And how to verif/check if one or two account or payment have been resume…

Sorry I’m french and my english is not very ok…

[PrintableCharacter]

Hi,
Depending on your payment method you won’t get any feedback.
How should you? We don’t know your email address, we never asked for it.
Your unique identification is your ID. This ID is used to connect you with your subscription.
Here’s more on that:

Do I have a Blokada account?

Yes! The moment you start the app, your unique account is generated for you. You don’t need to register, or remember any passwords. There are three types of accounts: Libre, Cloud, and Plus. You have a Libre account if you just start the app for the first time. Libre mode is available only on Blokada for Android (more info here). On all platforms, you may choose between Blokada Cloud (blue color) and Blokada Plus (orange color). Blokada Cloud is our newest cloud-based solution and is described…

How do I restore purchase (restore Blokada Plus account)?

For details about how Blokada accounts work, and where to find your account ID, see this article. There are some cases when you may need to restore your account, and we recommend taking a note of your account ID before doing so: You uninstalled Blokada and installed it again You installed Blokada on another device and want to share your Plus account between them You factory reset your device Your Plus account (and your subscription) is still there, even if you uninstall the app, so if you lo…

[Sypqys]

Thanks,

How I find the Blokada team number phone for Telegram or WhatsApp ?
My email adress I don’t want to share online…
But at which person I have to communicate ? Blokada Team Ok, but I don’t know where ? On support he don’t answers at my question.

[PrintableCharacter]

Here you go:

@How do I restore purchase (restore Blokada Plus account)?

How do I restore purchase on Android?

You simply contact us and provide us with a piece of information we may use to verify your payment transaction. For a credit card payment, this will be the last four digits of your card. For PayPal payment, the email address from which you made a payment, is enough.

You may provide this information to us either by using the Contact Us option in the app (the bot will forward your messages to us), or by sending an email directly to hello@blokada.org.