Auto-renewed Plus subscription isn't active

I’m using Blokada Plus for some time now, it was the second subscription renewal. The money were automatically withdrawn from my card on June 25th, but I still haven’t got my Plus back.

Anyone? Bloka bot is useless.

Hey @Roman_Dagger ,

Can you please send us an email at hellp@blokada.org?

That way we’ll be able to access your account details and fix this asap.

Just got a solution by email.

I just had to “restore” my “old” ID manually. Everything works now.

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