How to share the log when reporting an issue?

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What is the log?

Blokada keeps an internal log of which actions the app has made recently as well as any errors that occurred while doing these actions. When a new issue is discovered this log will come in handy for us developers to understand why this issue occurred and what the technical error message might be.

This log is only shared when you actively choose to do so. Only share this log with Blokada staff!

Without your log, we might not know how to reproduce the issue and it would never get fixed.

Thank you for sharing!

How to share the log?

When you discover something not working as expected:

  1. Write down a short description of which steps you did and what you expected to happen.
  2. Share your log from within the app (see below for your app version).
  3. E-mail the log with the description (or link your topic) to hello@blokada.org.

Blokada 5+ for iOS

  1. Tap and hold on the :question: in the top right corner.
  2. Select “Share log”.
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Blokada 5+ for Android

  1. Tap the dots in the top right corner.
  2. Select “Share log”.

Blokada 4 for Android

  1. Go to bottom menu → About Blokada.
  2. Select “Share log”.
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