- Where did you download Blokada from?
- Which device do you use?
Do you use a custom ROM?
Do you know which OS version you are using?
- Please explain the issue as detailed as possible. Also include patterns you observed (like ‘it only happens on wifi’). The more information the better.
I’ve got a valid subscription for Blokada+, version 5.10.1, but I can’t turn on the VPN capabilities on my OnePlus 8. It does not matter which country I select, it does not turn on.
- Since when are you facing this issue?
Since buying a new phone. Blokada+ hasn’t worked yet.
- Did you already try to solve the issue somehow? If so: please state what you did.
I tried to reinstall the app, a factory reset, wiping app data from Blokada and resetting/ deleting the VPN profile.