hello, i just want to sent a little note to the support.
i got a wired bot to talk.
bot: “i could contact the team if you like”
wtf? no more info. does it do some think? sending response? no?
i want just an email.
bot: “can i have your email…”
what? i can send emails by my self. i have an email-app for that.
seriously, “ai”-bots do not work and will never be. (at this time)
currently they are only blocking people.
please add an direct contact option to your app.
in the end a human has to answer the questions anyway.