Blokada 6 Cloud only works on local wifi

Support
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Title: Blokada 6 Cloud only works on local wifi

To directly help you the best way possible please provide the following information:

  1. Where did you download Blokada from?
  • Play store and Blokada website
  1. Which device do you use? Do you use a custom ROM? Do you know which OS version you are using?
  • note 20 Ultra Android 13
  1. Please explain the issue as detailed as possible. Also include patterns you observed (like ‘it only happens on wifi’). The more information the better.
  • Blokada 6 cloud only works on local WiFi, when switching to mobile network it errors out saying unable to connect to DNS
  1. Since when are you facing this issue? 2 weeks ago
  2. Did you already try to solve the issue somehow? If so: please state what you did.
  • uninstalled and re installed app
  • downloaded from Blokada website instead of google play store
  • Cleared app data and storage
  • Removed and re added DNS
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Hello,

I understand that you’re experiencing a similar issue to one you’ve encountered before. If the issue had previously resolved and has now reoccurred, I recommend reaching out to our support e-mail for further assistance. Please send an email to hello@blokada.org with the link to this topic and we’ll investigate the matter more thoroughly.

If you have any other questions or concerns, please feel free to reach out here. We’re here to help and support you :slight_smile:

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