Why can't I get any support?

After the most recent big update, the app refuses to work. It crashes constantly and does nothing to block trackers or privacy. I’m at my wits end and am giving up as I’ve been trying to fix this for weeks. Everytime i try to turn it off or on, ive have to go through the steps like im setting ir up for the first tine. Is there really no one that can pick up a phone and offer a little bit of customer support?

I’ve uninstalled and reinstalled so many times, ice repeatedly sent in my logs.

No, I’m not going through the same basic troubleshooting for the 100th time nor posting more logs. Pick up a phone.

Hi there, we are really sorry for the trouble.

Unfortunately, we don’t offer phone support but you can always contact us via email.

We already received your logs and working on resolving the issue.

Please download this version meanwhile:

https://github.com/blokadaorg/blokada/releases/download/android-v5.21.0/blokada-v5.21.0.apk

We appreciate your patience and I promise that the issue will be resolved soon.

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