Problem with accounts

to make posting more easy, we created a guideline for you:
Please always include which platform you are on: Android or iOS. If you have a question about features feel welcome to ask it - if you face a problem, please follow this template:

Title: please select a meaningful title!
e.g. Blokada for Android doesn’t block ads in my-little-farm-animals app

To directly help you the best way possible please provide the following information:
I had 2 tvs that I had seperate accounts with Blokada plus. I no longer have the one tv. I was just charged for 6 months on that one I believe. The other one I just checked and it says my account was deactivated and to reactivate I need to pay. That account is qgivqmevsqwa. How can I get my payment refunded on the one or tranfered to the other?

  1. Where did you download Blokada from?
  2. Which device do you use? Do you use a custom ROM? Do you know which OS version you are using?
  3. Please explain the issue as detailed as possible. Also include patterns you observed (like ‘it only happens on wifi’). The more information the better.
  4. Since when are you facing this issue?
  5. Did you already try to solve the issue somehow? If so: please state what you did.

It is Android. I forgot to say that.


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