New app update doesn't register my subscription that I have in Google play

Support
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1

Hello,
to make posting more easy, we created a guideline for you:
Please always include which platform you are on: Android or iOS. If you have a question about features feel welcome to ask it - if you face a problem, please follow this template:

Title: please select a meaningful title!
e.g. Blokada for Android doesn’t block ads in my-little-farm-animals app

To directly help you the best way possible please provide the following information:

  1. Where did you download Blokada from?
    Google play store

  2. Which device do you use? Do you use a custom ROM? Do you know which OS version you are using?

  3. Please explain the issue as detailed as possible. Also include patterns you observed (like ‘it only happens on wifi’). The more information the better.
    I simply have a subscription with Google play for the yearly plan, and with the new update it is not showing that I have one and is attempting to have me pick a new plan.

  4. Since when are you facing this issue?
    This morning after app update 9/28/2023

  5. Did you already try to solve the issue somehow? If so: please state what you did.
    I have attempted to contact support but the “bot” could not help.

2

Now I’ve found my account ID, but it keeps saying I denied Notification settings and when I try to allow them, the GUI switch doesn’t let me change it.

3

Happy to hear you were able to restore your purchase. A new release will be coming out with fixes to the notifications issue as well.

4

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