Hello,
to make posting more easy, we created a guideline for you:
Please always include which platform you are on: Android or iOS. If you have a question about features feel welcome to ask it - if you face a problem, please follow this template:
Title: please select a meaningful title!
e.g. Blokada for Android doesn’t block ads in my-little-farm-animals app
To directly help you the best way possible please provide the following information:
- Where did you download Blokada from? Google Play
- Which device do you use? Do you use a custom ROM? Do you know which OS version you are using? Stock Samsung S24 Ultra 1 Tb
- Please explain the issue as detailed as possible. Also include patterns you observed (like ‘it only happens on wifi’). The more information the better. Twice now, when I leave home and my phone switches to mobile data, my Account ID is wiped out and I must restore it before I can continue to reactivate Blokada and drive.
- Since when are you facing this issue? Last Friday, and then again this morning.
- Did you already try to solve the issue somehow? If so: please state what you did. I removed the current Account ID from the list, then restored my Account ID and reactivated Blokada. But I don’t understand why it would dump my Account ID when I am only switching from Wifi to Mobile Data.