Blokkada deactivate itself random

Support
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1

Hello,
to make posting more easy, we created a guideline for you:
Please always include which platform you are on: Android or iOS. If you have a question about features feel welcome to ask it - if you face a problem, please follow this template:

Title: please select a meaningful title!
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To directly help you the best way possible please provide the following information:

  1. Where did you download Blokada from?
  2. Which device do you use? Do you use a custom ROM? Do you know which OS version you are using?
  3. Please explain the issue as detailed as possible. Also include patterns you observed (like ‘it only happens on wifi’). The more information the better.
  4. Since when are you facing this issue?
  5. Did you already try to solve the issue somehow? If so: please state what you did.

I have blokkada plus supscription

The past 3 weeks its deactivate itself random without warning

I have the option always connected on

My english is not the best im sorry please can you help me?

And my location is always zweden instead of nederland
Why is that?

2

Hi, sorry about the inconvenience.

Here are a few things you can do to solve this.

Turn on “Always on VPN” by going to settings > Connections > more connection settings > VPN > click on Blokada 5 > turn on “Always on VPN”.

Another thing that could be causing this is your battery-saving settings, you can exclude Blokada using this link:

The last thing is in the Blokada 5’ settings, activate “Keep-Alive”

3

I did all above and even advertismend keeps on showing…

4

Okay. We can tackle the ads showing issues as well.

But first, did this help with Blokada deactivating itself on the background?

5

No its still deactivate

Its says that blokkada 6 is set on continu beeing connected but its unable to connect so its turn to public connection until there is a connection availble

1 Like
6

Can you please check on your settings if Notifications are on in Blokada?

You can do so by going to your apps → click & hold the Blokada → click on the :information_source: next to Blokada 6 → Allow notifications.

Let me know if this helps

7

Ik did what you ask and it did not help

9

I created a ticket in reference to this thread.

You should receive an email about it.

I’ll close this thread for now and let’s continue troubleshooting via email.