# Unable to open domain poste.it **URL:** \ **Category:** Support\ **Tags:** help-needed, android\ **Created:** [February 21, 2024, 8:13pm UTC](https://community.blokada.org/t/unable-to-open-domain-poste-it/34702 "2024-02-21T20:13:17Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![Emiliano](https://avatars.discourse-cdn.com/v4/letter/e/3be4f8/32.png) [@Emiliano](https://community.blokada.org/u/Emiliano)\ **Post date:** [February 21, 2024, 8:13pm UTC](https://community.blokada.org/t/unable-to-open-domain-poste-it/34702/1 "2024-02-21T20:13:17Z")
Hello, I’m unable to open the domain “poste.it” when the personal dns is configured with the one provided by blokada. If I disable the personal dns I can open the site without problems. It doesn’t matter if blokada is enabled or not. I checked the activity log and there isn’t entries about blocks for poste.it domain. It’s looks like the dns record in my blokada personal dns is missing. Following I compiled the suggested template so you can find further details. Regards. **Title:** please select a meaningful title! _e.g. Blokada for Android doesn’t block ads in my-little-farm-animals app_ To directly help you the best way possible please provide the following information: 1. Where did you **download** Blokada from? - From the playstore 1. Which **device** do you use? Do you use a **custom ROM**? Do you know which **OS version** you are using? - Xiaomi mi pad 5 (miui14/android13) and poco f3 nfc (miui14/android13) 1. Please explain the issue **as detailed as possible**. Also include patterns you observed (like ‘it only happens on wifi’). The more information the better. - I can’t connect the domain poste.it. this is the official site of the national post service. I receive the error ERR\_NAME\_NOT\_RESOLVED. 1. Since when are you facing this issue? Inoticed the issiue about a month ago 2. Did you already try to solve the issue somehow? If so: please state what you did. - the only solution I’ve found is disable the private dns settings on the devices. ---
**Author:** ![balboah](https://dub1.discourse-cdn.com/flex017/user_avatar/community.blokada.org/balboah/32/38_2.png) [@balboah](https://community.blokada.org/u/balboah)\ **Post date:** [February 22, 2024, 10:08am UTC](https://community.blokada.org/t/unable-to-open-domain-poste-it/34702/2 "2024-02-22T10:08:10Z")
Hello, Welcome to the forum 🙂 It’s possible there was a temporary issue resolving this particular domain. If this is still occurring for you: - are you connected through Blokada Plus VPN? Which location? - please double check if the domain is visible in the activity tab, is it marked as blocked or allowed? ---
**Author:** ![Emiliano](https://avatars.discourse-cdn.com/v4/letter/e/3be4f8/32.png) [@Emiliano](https://community.blokada.org/u/Emiliano)\ **Post date:** [February 22, 2024, 3:52pm UTC](https://community.blokada.org/t/unable-to-open-domain-poste-it/34702/3 "2024-02-22T15:52:47Z")
Hi Balboah, I don’t use the vpn service. I subscribed the blokada cloud service. The problem occurs enabling the private dns settings in android, doesn’t matters if the adblock is enabled or not or if I use the wifi or mobile network. I checked and the domain is marked as green and allowed. Regards ---
**Author:** ![Emiliano](https://avatars.discourse-cdn.com/v4/letter/e/3be4f8/32.png) [@Emiliano](https://community.blokada.org/u/Emiliano)\ **Post date:** [February 25, 2024, 2:38pm UTC](https://community.blokada.org/t/unable-to-open-domain-poste-it/34702/4 "2024-02-25T14:38:36Z")
Hello, the domain is working since yesterday. I waited a day to be shure. Now l’m able to open the site using the private DNS settings. Thanks ---
**Author:** ![system](https://dub1.discourse-cdn.com/flex017/user_avatar/community.blokada.org/system/32/7003_2.png) [@system](https://community.blokada.org/u/system)\ **Post date:** [March 26, 2024, 2:39pm UTC](https://community.blokada.org/t/unable-to-open-domain-poste-it/34702/5 "2024-03-26T14:39:01Z")
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