# Problem with crypto payment

**URL:** https://community.blokada.org/t/problem-with-crypto-payment/13390
**Category:** Support
**Tags:** blokada-plus
**Created:** [May 13, 2021, 5:51pm UTC](https://community.blokada.org/t/problem-with-crypto-payment/13390 "2021-05-13T17:51:52Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![Nic](https://avatars.discourse-cdn.com/v4/letter/n/45deac/32.png) [@Nic](https://community.blokada.org/u/Nic)
#### Post date: [May 13, 2021, 5:51pm UTC](https://community.blokada.org/t/problem-with-crypto-payment/13390/1 "2021-05-13T17:51:52Z")

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I sent a crypto payment to purchase the 1 year plan. Unfortunately I made an error and I sent less than the amount required. I have reached out to support but they haven’t replied to my email. I would like to get my account active or instructions on how to submit the remaining balance.

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### Author: ![Karol](https://dub1.discourse-cdn.com/flex017/user_avatar/community.blokada.org/karol/32/13_2.png) [@Karol](https://community.blokada.org/u/Karol)
#### Post date: [May 14, 2021, 12:42pm UTC](https://community.blokada.org/t/problem-with-crypto-payment/13390/2 "2021-05-14T12:42:55Z")

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Yes I got your support email. I’ll address it there.

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### Author: ![system](https://dub1.discourse-cdn.com/flex017/user_avatar/community.blokada.org/system/32/7003_2.png) [@system](https://community.blokada.org/u/system)
#### Post date: [May 21, 2021, 12:43pm UTC](https://community.blokada.org/t/problem-with-crypto-payment/13390/3 "2021-05-21T12:43:50Z")

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