# Prime Video app stops working on Smart TV

**URL:** <https://community.blokada.org/t/prime-video-app-stops-working-on-smart-tv/10021>\
**Category:** Support\
**Tags:** single-app\
**Created:** [January 28, 2021, 10:56pm UTC](https://community.blokada.org/t/prime-video-app-stops-working-on-smart-tv/10021 "2021-01-28T22:56:57Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![aragonit](https://avatars.discourse-cdn.com/v4/letter/a/7bcc69/32.png) [@aragonit](https://community.blokada.org/u/aragonit)\
**Post date:** [January 28, 2021, 10:56pm UTC](https://community.blokada.org/t/prime-video-app-stops-working-on-smart-tv/10021/1 "2021-01-28T22:56:57Z")

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I got a new smart TV with Android 9, build PT02.200520.001, Kernel-Version 4.9.118+

First thing I sideloaded Firefox and Blokada to get rid of some ads.

When I tried running the (system app) Prime Video (version 5.4.2-armv7a com.amazonvideo.livingroom) I got a connection error. Nothing I did soved it, but when I disabled Blokada, it worked.  
I couldn’'t find any entry in the log of hosts blocked, but for some odd reason, both apps can’t be active at the same time. Now I added the app to exceptions, to be able to benefit from Blokada and still have my Prime Video.

I am using Blokada 4.10.0

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**Author:** ![PrintableCharacter](https://dub1.discourse-cdn.com/flex017/user_avatar/community.blokada.org/printablecharacter/32/88_2.png) [@PrintableCharacter](https://community.blokada.org/u/PrintableCharacter)\
**Post date:** [January 29, 2021, 9:22am UTC](https://community.blokada.org/t/prime-video-app-stops-working-on-smart-tv/10021/2 "2021-01-29T09:22:42Z")

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Hi,  
I’m using blokada on a firetv stick and everything is working fine so far.  
Check whether or not a different dns or blocklist fixes the issue

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**Author:** ![system](https://dub1.discourse-cdn.com/flex017/user_avatar/community.blokada.org/system/32/7003_2.png) [@system](https://community.blokada.org/u/system)\
**Post date:** [February 5, 2021, 9:23am UTC](https://community.blokada.org/t/prime-video-app-stops-working-on-smart-tv/10021/3 "2021-02-05T09:23:12Z")

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Closed on February 5, 2021, 9:23am UTC

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