# Need help refunding and cancelling Blokada Payment

**URL:** <https://community.blokada.org/t/need-help-refunding-and-cancelling-blokada-payment/40544>\
**Category:** Support\
**Tags:** help-needed, android\
**Created:** [July 30, 2025, 5:24pm UTC](https://community.blokada.org/t/need-help-refunding-and-cancelling-blokada-payment/40544 "2025-07-30T17:24:09Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Joey\_Castiglia](https://dub1.discourse-cdn.com/flex017/user_avatar/community.blokada.org/joey_castiglia/32/25017_2.png) [@Joey\_Castiglia](https://community.blokada.org/u/Joey_Castiglia)\
**Post date:** [July 30, 2025, 5:24pm UTC](https://community.blokada.org/t/need-help-refunding-and-cancelling-blokada-payment/40544/1 "2025-07-30T17:24:09Z")

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I am on Android, I had an android device for testing over a year ago. I can’t find the account which my purchase was made through. I only have access to the payment method used for this purchase.

I just need supports help to refund the payment and cancel renewals

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**Author:** ![tomash](https://dub1.discourse-cdn.com/flex017/user_avatar/community.blokada.org/tomash/32/26922_2.png) [@tomash](https://community.blokada.org/u/tomash)\
**Post date:** [July 31, 2025, 7:18am UTC](https://community.blokada.org/t/need-help-refunding-and-cancelling-blokada-payment/40544/2 "2025-07-31T07:18:39Z")

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Hi, I just replied to the email you sent. Let’s continue the conversation there.

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**Author:** ![tomash](https://dub1.discourse-cdn.com/flex017/user_avatar/community.blokada.org/tomash/32/26922_2.png) [@tomash](https://community.blokada.org/u/tomash)\
**Post date:** [July 31, 2025, 7:18am UTC](https://community.blokada.org/t/need-help-refunding-and-cancelling-blokada-payment/40544/3 "2025-07-31T07:18:48Z")

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Closed on July 31, 2025, 7:18am UTC