# How do I restore purchase (restore Blokada Plus account)?
**URL:** https://community.blokada.org/t/how-do-i-restore-purchase-restore-blokada-plus-account/2189
**Category:** Guides
**Tags:** android, linked, ios
**Created:** [August 11, 2020, 5:36am UTC](https://community.blokada.org/t/how-do-i-restore-purchase-restore-blokada-plus-account/2189 "2020-08-11T05:36:06Z")
**Posts on this page:** 15
**Page:** 1
### Author:  [@Karol](https://community.blokada.org/u/Karol)
#### Post date: [August 11, 2020, 5:36am UTC](https://community.blokada.org/t/how-do-i-restore-purchase-restore-blokada-plus-account/2189/1 "2020-08-11T05:36:06Z")
For details about how Blokada accounts work, and where to find your account ID, [see this article](https://community.blokada.org/t/do-i-have-a-blokada-account/40).
There are some cases when you may need to restore your account, and **we recommend taking a note of your account ID before doing so** :
- You uninstalled Blokada and installed it again
- You installed Blokada on another device and want to share your Plus account between them
- You factory reset your device
Your Plus account (and your subscription) is still there, even if you uninstall the app, so if you lost your account ID, **there is no need to worry**!
## How do I restore purchase on Android?
You simply contact us and provide us with a piece of information we may use to verify your payment transaction. For a credit card payment, this will be the last four digits of your card. For PayPal payment, the email address from which you made a payment, is enough.
You may provide this information to us either by using the _Contact Us_ option in the app (the bot will forward your messages to us), or by sending an email directly to [hello@blokada.org](mailto:hello@blokada.org).
## How do I restore purchase on iOS?
You may do it the usual way. Navigate to _Upgrade to BLOKADA+_, and tap _Restore Purchase_. It may take a while, but the system should find your previous purchase, and reassign your account ID on this device. In case of any troubles, don’t hesitate to contact us using one of the options mentioned above.
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### Author:  [@apunkt](https://community.blokada.org/u/apunkt)
#### Post date: [March 6, 2021, 11:09am UTC](https://community.blokada.org/t/how-do-i-restore-purchase-restore-blokada-plus-account/2189/2 "2021-03-06T11:09:00Z")
how do I change the account on my iPhone ? I have already an Blokada+ account on my android phone and want to share it with my iPhone… your chatbot didn’t help any…
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### Author:  [@Karol](https://community.blokada.org/u/Karol)
#### Post date: [March 7, 2021, 11:07am UTC](https://community.blokada.org/t/how-do-i-restore-purchase-restore-blokada-plus-account/2189/3 "2021-03-07T11:07:52Z")
You copy your account ID from android:
Settings tab → My account → Account ID
and paste it to iOS:
Settings tap → Restore account.
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### Author:  [@ciro](https://community.blokada.org/u/ciro)
#### Post date: [March 20, 2021, 12:49am UTC](https://community.blokada.org/t/how-do-i-restore-purchase-restore-blokada-plus-account/2189/4 "2021-03-20T00:49:04Z")
scusami, mi puoi scrivere in italiano o francese indifferentemente…Grazie
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### Author:  [@PrintableCharacter](https://community.blokada.org/u/PrintableCharacter)
#### Post date: [March 20, 2021, 5:17am UTC](https://community.blokada.org/t/how-do-i-restore-purchase-restore-blokada-plus-account/2189/5 "2021-03-20T05:17:36Z")
> **[🛡️ Blokada ITA 🇮🇹](https://t.me/BlokadaITA)**
>
> •Gruppo Ufficiale in Italiano di Blokada.org •English Group: t.me/blokadachat •Canale Ufficiale: t.me/blokadaorg •Info Utili: t.me/BlokadaITA/58
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### Author:  [@inisial\_KP](https://community.blokada.org/u/inisial_KP)
#### Post date: [April 1, 2021, 12:04pm UTC](https://community.blokada.org/t/how-do-i-restore-purchase-restore-blokada-plus-account/2189/6 "2021-04-01T12:04:18Z")
i already pay with crypto, XMR how to verify my account to blokada+ i send a email but no answer
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### Author:  [@Karol](https://community.blokada.org/u/Karol)
#### Post date: [April 2, 2021, 5:57am UTC](https://community.blokada.org/t/how-do-i-restore-purchase-restore-blokada-plus-account/2189/7 "2021-04-02T05:57:08Z")
I believe Johnny answered you in the email.
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### Author:  [@Mar\_Mana](https://community.blokada.org/u/Mar_Mana)
#### Post date: [December 20, 2021, 11:32pm UTC](https://community.blokada.org/t/how-do-i-restore-purchase-restore-blokada-plus-account/2189/9 "2021-12-20T23:32:38Z")
I’m trying to transfer my Libre account from my iPhone 6s to my iPhone XR but it is saying “account is inactive” but for my 6s it is still working, and yes I changed the account id on my current phone to my old phones id but it’s still not working. I tried you chat bot too but it didn’t help any
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### Author:  [@Karol](https://community.blokada.org/u/Karol)
#### Post date: [December 21, 2021, 7:39am UTC](https://community.blokada.org/t/how-do-i-restore-purchase-restore-blokada-plus-account/2189/10 "2021-12-21T07:39:11Z")
Libre account won’t work on iOS anymore, please read here: [Important announcement regarding Blokada for iOS](https://community.blokada.org/t/important-announcement-regarding-blokada-for-ios/18559)
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### Author:  [@ameeocn](https://community.blokada.org/u/ameeocn)
#### Post date: [April 8, 2022, 6:23am UTC](https://community.blokada.org/t/how-do-i-restore-purchase-restore-blokada-plus-account/2189/11 "2022-04-08T06:23:44Z")
I’m going
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### Author:  [@PrintableCharacter](https://community.blokada.org/u/PrintableCharacter)
#### Post date: [November 7, 2022, 5:56pm UTC](https://community.blokada.org/t/how-do-i-restore-purchase-restore-blokada-plus-account/2189/15 "2022-11-07T17:56:41Z")
A post was split to a new topic: [Unable to restore account](https://community.blokada.org/t/unable-to-restore-account/27695)
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### Author:  [@Meliy\_Mimi](https://community.blokada.org/u/Meliy_Mimi)
#### Post date: [March 13, 2023, 4:32pm UTC](https://community.blokada.org/t/how-do-i-restore-purchase-restore-blokada-plus-account/2189/16 "2023-03-13T16:32:02Z")
Thanks
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### Author:  [@Krishna\_Pal](https://community.blokada.org/u/Krishna_Pal)
#### Post date: [July 28, 2023, 8:17am UTC](https://community.blokada.org/t/how-do-i-restore-purchase-restore-blokada-plus-account/2189/17 "2023-07-28T08:17:58Z")
Thank
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### Author:  [@gessesse\_nigusse](https://community.blokada.org/u/gessesse_nigusse)
#### Post date: [August 21, 2023, 5:56pm UTC](https://community.blokada.org/t/how-do-i-restore-purchase-restore-blokada-plus-account/2189/18 "2023-08-21T17:56:05Z")
Thanks
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### Author:  [@balboah](https://community.blokada.org/u/balboah)
#### Post date: [August 23, 2023, 9:05am UTC](https://community.blokada.org/t/how-do-i-restore-purchase-restore-blokada-plus-account/2189/19 "2023-08-23T09:05:50Z")