# Downloaded new android app on Google play and can't enter subscription account ID

**URL:** <https://community.blokada.org/t/downloaded-new-android-app-on-google-play-and-cant-enter-subscription-account-id/25032>\
**Category:** Support\
**Tags:** help-needed, android\
**Created:** [July 15, 2022, 2:11pm UTC](https://community.blokada.org/t/downloaded-new-android-app-on-google-play-and-cant-enter-subscription-account-id/25032 "2022-07-15T14:11:06Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Coderjs23](https://avatars.discourse-cdn.com/v4/letter/c/45deac/32.png) [@Coderjs23](https://community.blokada.org/u/Coderjs23)\
**Post date:** [July 15, 2022, 2:11pm UTC](https://community.blokada.org/t/downloaded-new-android-app-on-google-play-and-cant-enter-subscription-account-id/25032/1 "2022-07-15T14:11:06Z")

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Please always include which platform you are on: **Android**

Android Google play running Android 12

So I decided to download blokada app from the android store and deleted the old one (v5 apk) but when I try to login, I don’t see an option to enter my account ID. My subscription expires until next year so is there a way for me to manually enter the account ID? It seems that option is disabled.

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**Author:** ![balboah](https://dub1.discourse-cdn.com/flex017/user_avatar/community.blokada.org/balboah/32/38_2.png) [@balboah](https://community.blokada.org/u/balboah)\
**Post date:** [July 15, 2022, 2:19pm UTC](https://community.blokada.org/t/downloaded-new-android-app-on-google-play-and-cant-enter-subscription-account-id/25032/2 "2022-07-15T14:19:57Z")

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Hello,

The option you’re looking for is in the settings tab → restore purchase

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**Author:** ![Coderjs23](https://avatars.discourse-cdn.com/v4/letter/c/45deac/32.png) [@Coderjs23](https://community.blokada.org/u/Coderjs23)\
**Post date:** [July 15, 2022, 2:39pm UTC](https://community.blokada.org/t/downloaded-new-android-app-on-google-play-and-cant-enter-subscription-account-id/25032/3 "2022-07-15T14:39:51Z")

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I did do that but it says my payment was restored, but my subscription has expired.

My subscription actually expires next year. Any other way to fix this? Or do I need to go back to the previous apk v5 Blokada android app for now?

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**Author:** ![Coderjs23](https://avatars.discourse-cdn.com/v4/letter/c/45deac/32.png) [@Coderjs23](https://community.blokada.org/u/Coderjs23)\
**Post date:** [July 15, 2022, 2:43pm UTC](https://community.blokada.org/t/downloaded-new-android-app-on-google-play-and-cant-enter-subscription-account-id/25032/4 "2022-07-15T14:43:02Z")

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Actually now it’s working now. I did create a ticket earlier about the issue but for sure earlier I couldn’t click on that option and if I did it said my subscription had expired but all good now, apologies for the confusion, and glad is up and running again.

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**Author:** ![PrintableCharacter](https://dub1.discourse-cdn.com/flex017/user_avatar/community.blokada.org/printablecharacter/32/88_2.png) [@PrintableCharacter](https://community.blokada.org/u/PrintableCharacter)\
**Post date:** [July 15, 2022, 5:03pm UTC](https://community.blokada.org/t/downloaded-new-android-app-on-google-play-and-cant-enter-subscription-account-id/25032/5 "2022-07-15T17:03:05Z")

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