# Cannot get functions of Blokada+ 5.18 to work? **URL:** \ **Category:** Support\ **Tags:** help-needed\ **Created:** [January 27, 2022, 5:36pm UTC](https://community.blokada.org/t/cannot-get-functions-of-blokada-5-18-to-work/21024 "2022-01-27T17:36:09Z")\ **Posts on this page:** 7\ **Page:** 2
**Author:** ![DarthSmall](https://dub1.discourse-cdn.com/flex017/user_avatar/community.blokada.org/darthsmall/32/13309_2.png) [@DarthSmall](https://community.blokada.org/u/DarthSmall)\ **Post date:** [February 12, 2022, 9:01am UTC](https://community.blokada.org/t/cannot-get-functions-of-blokada-5-18-to-work/21024/22 "2022-02-12T09:01:43Z")
Oh ok sorry I didn’t think you saw it 😬 but yes you are correct sir that is my correct situation. ---
**Author:** ![DarthSmall](https://dub1.discourse-cdn.com/flex017/user_avatar/community.blokada.org/darthsmall/32/13309_2.png) [@DarthSmall](https://community.blokada.org/u/DarthSmall)\ **Post date:** [February 14, 2022, 1:44am UTC](https://community.blokada.org/t/cannot-get-functions-of-blokada-5-18-to-work/21024/23 "2022-02-14T01:44:08Z")
Any ideas Balboah? ---
**Author:** ![balboah](https://dub1.discourse-cdn.com/flex017/user_avatar/community.blokada.org/balboah/32/38_2.png) [@balboah](https://community.blokada.org/u/balboah)\ **Post date:** [February 14, 2022, 10:50am UTC](https://community.blokada.org/t/cannot-get-functions-of-blokada-5-18-to-work/21024/24 "2022-02-14T10:50:45Z")
If you can’t get WireGuard working on neither mobile data nor on WiFi, I can only assume there’s something else going on with your device which is preventing the VPN tunnel configuration to function. Make sure the phone is up to date with the latest system update. Also that no other VPNs are active at the same time. If it’s not possible to get things up and running of course you may request a refund by e-mailing [hello@blokada.org](mailto:hello@blokada.org) with your account ID info. ---
**Author:** ![DarthSmall](https://dub1.discourse-cdn.com/flex017/user_avatar/community.blokada.org/darthsmall/32/13309_2.png) [@DarthSmall](https://community.blokada.org/u/DarthSmall)\ **Post date:** [February 14, 2022, 9:07pm UTC](https://community.blokada.org/t/cannot-get-functions-of-blokada-5-18-to-work/21024/25 "2022-02-14T21:07:01Z")
I do have another VPN (McAfee) but it is disconnected, I’ll do some more research and playing around before I request a refund I want this to work but just can’t seem to… Thanks 😁 ---
**Author:** ![balboah](https://dub1.discourse-cdn.com/flex017/user_avatar/community.blokada.org/balboah/32/38_2.png) [@balboah](https://community.blokada.org/u/balboah)\ **Post date:** [February 16, 2022, 12:08pm UTC](https://community.blokada.org/t/cannot-get-functions-of-blokada-5-18-to-work/21024/26 "2022-02-16T12:08:06Z")
I would try completely uninstalling that McAfee app 🙂 ---
**Author:** ![DarthSmall](https://dub1.discourse-cdn.com/flex017/user_avatar/community.blokada.org/darthsmall/32/13309_2.png) [@DarthSmall](https://community.blokada.org/u/DarthSmall)\ **Post date:** [February 16, 2022, 4:59pm UTC](https://community.blokada.org/t/cannot-get-functions-of-blokada-5-18-to-work/21024/27 "2022-02-16T16:59:37Z")
Ok I’ll try that and see what happens, thanks my friend ---
**Author:** ![system](https://dub1.discourse-cdn.com/flex017/user_avatar/community.blokada.org/system/32/7003_2.png) [@system](https://community.blokada.org/u/system)\ **Post date:** [February 23, 2022, 4:59pm UTC](https://community.blokada.org/t/cannot-get-functions-of-blokada-5-18-to-work/21024/28 "2022-02-23T16:59:52Z")
Closed on February 23, 2022, 4:59pm UTC This topic was automatically closed 7 days after the last reply. New replies are no longer allowed. [Previous page](https://community.blokada.org/t/cannot-get-functions-of-blokada-5-18-to-work/21024.md?page=1)