# Blokada dumps Account ID switching to Mobile Data from home WIFI

**URL:** <https://community.blokada.org/t/blokada-dumps-account-id-switching-to-mobile-data-from-home-wifi/39763>\
**Category:** Support\
**Tags:** help-needed, android\
**Created:** [May 27, 2025, 4:50pm UTC](https://community.blokada.org/t/blokada-dumps-account-id-switching-to-mobile-data-from-home-wifi/39763 "2025-05-27T16:50:22Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Darrin](https://avatars.discourse-cdn.com/v4/letter/d/8e8cbc/32.png) [@Darrin](https://community.blokada.org/u/Darrin)\
**Post date:** [May 27, 2025, 4:50pm UTC](https://community.blokada.org/t/blokada-dumps-account-id-switching-to-mobile-data-from-home-wifi/39763/1 "2025-05-27T16:50:22Z")

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Hello,  
to make posting more easy, we created a guideline for you:  
Please always include which platform you are on: **Android or iOS**. If you have a question about features feel welcome to ask it - if you face a problem, please follow this template:

**Title:** please select a meaningful title!  
_e.g. Blokada for Android doesn’t block ads in my-little-farm-animals app_

To directly help you the best way possible please provide the following information:

1. Where did you **download** Blokada from? Google Play
2. Which **device** do you use? Do you use a **custom ROM**? Do you know which **OS version** you are using? Stock Samsung S24 Ultra 1 Tb
3. Please explain the issue **as detailed as possible**. Also include patterns you observed (like ‘it only happens on wifi’). The more information the better. Twice now, when I leave home and my phone switches to mobile data, my Account ID is wiped out and I must restore it before I can continue to reactivate Blokada and drive.
4. Since when are you facing this issue? Last Friday, and then again this morning.
5. Did you already try to solve the issue somehow? If so: please state what you did. I removed the current Account ID from the list, then restored my Account ID and reactivated Blokada. But I don’t understand why it would dump my Account ID when I am only switching from Wifi to Mobile Data.

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**Author:** ![tomash](https://dub1.discourse-cdn.com/flex017/user_avatar/community.blokada.org/tomash/32/26922_2.png) [@tomash](https://community.blokada.org/u/tomash)\
**Post date:** [May 28, 2025, 6:27am UTC](https://community.blokada.org/t/blokada-dumps-account-id-switching-to-mobile-data-from-home-wifi/39763/2 "2025-05-28T06:27:48Z")

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Hi, please write to us at [hello@blokada.org](mailto:hello@blokada.org) and refer to this topic (you can paste the link). We will take a closer look at your issue.

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**Author:** ![system](https://dub1.discourse-cdn.com/flex017/user_avatar/community.blokada.org/system/32/7003_2.png) [@system](https://community.blokada.org/u/system)\
**Post date:** [June 27, 2025, 6:28am UTC](https://community.blokada.org/t/blokada-dumps-account-id-switching-to-mobile-data-from-home-wifi/39763/3 "2025-06-27T06:28:44Z")

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Closed on June 27, 2025, 6:28am UTC

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