# Blokada 6 connection "freeze" when switching networks **URL:** \ **Category:** Support\ **Tags:** help-needed, blokada-plus, ios\ **Created:** [November 25, 2021, 6:39pm UTC](https://community.blokada.org/t/blokada-6-connection-freeze-when-switching-networks/18629 "2021-11-25T18:39:38Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![pastfuturism](https://dub1.discourse-cdn.com/flex017/user_avatar/community.blokada.org/pastfuturism/32/14142_2.png) [@pastfuturism](https://community.blokada.org/u/pastfuturism)\ **Post date:** [November 25, 2021, 6:39pm UTC](https://community.blokada.org/t/blokada-6-connection-freeze-when-switching-networks/18629/1 "2021-11-25T18:39:38Z")
Hey, **1. Where did you download Blokada from?** From the App Store. **2. Which device do you use? Do you use a custom ROM? Do you know which OS version you are using?** iOS 15.1, iPhone 11 Pro. **3. Please explain the issue as detailed as possible. Also include patterns you observed (like ‘it only happens on wifi’). The more information the better.** I noticed a couple of times this week that my Blokada Plus connection basically freezes when I’m switching from LTE to Wi-Fi. I think it’s not always happening (I didn’t check everytime) but this is really annoying. This is how it happens : I’m switching from LTE to wi-fi. I notice I have no internet connection anymore. I open the app and it’s not responding for a couple of seconds, just showing me the “on” button of the main screen inactive with a “please wait” message below it. When the app is responding again, the button stays as it is : white and inactive. I can’t tap it, it’s not doing anything but I can switch from a menu to another. About a minute later, everything comes back to normal. However, today, the connection never came back on no matter how many times I was killing the app with multitasking. I had to reboot my iPhone to get everything back to normal. When the iPhone rebooted, I got my connection back but my lists weren’t active anymore. I had to activate them manually, just like the first time I launched the app. **4. Since when are you facing this issue?** Basically since version 6.0. [I had some issues when switching networks before though](https://community.blokada.org/t/disconnections-on-ios-when-switching-networks/). **5. Did you already try to solve the issue somehow? If so: please state what you did.** Yup, I downloaded a Wireguard profile and am using the Wireguard official app for now. Never had a single issue with it in the past so I consider it to be a more stable option. Thanks ! ---
**Author:** ![balboah](https://dub1.discourse-cdn.com/flex017/user_avatar/community.blokada.org/balboah/32/38_2.png) [@balboah](https://community.blokada.org/u/balboah)\ **Post date:** [November 26, 2021, 8:49am UTC](https://community.blokada.org/t/blokada-6-connection-freeze-when-switching-networks/18629/3 "2021-11-26T08:49:49Z")
Hello, With Blokada deactivated, could you try downlading the tool from Hurricane Electric: > **[‎HE.NET Network Tools](https://apps.apple.com/us/app/he-net-network-tools/id858241710)** > > ‎This suite of networks tools implements most of the network diagnostics that you need as a Network Engineer or System Administrator. Please help us improve it by giving us feedback. > > + ARP / NDP: Lookup local devices found on your network using... Then both with and without your WiFi activated: - Hamburger menu → Ping - IP Address: 2606:4700:4700::1111 - Protocol: IPv6 - Go Let me know if you get any packet loss in the ping stats. If you don’t get any loss. Could you please [send us the log](https://community.blokada.org/t/how-to-share-the-log-when-reporting-an-issue/384) right after the issue has occured? ---
**Author:** ![pastfuturism](https://dub1.discourse-cdn.com/flex017/user_avatar/community.blokada.org/pastfuturism/32/14142_2.png) [@pastfuturism](https://community.blokada.org/u/pastfuturism)\ **Post date:** [November 26, 2021, 12:26pm UTC](https://community.blokada.org/t/blokada-6-connection-freeze-when-switching-networks/18629/4 "2021-11-26T12:26:10Z")
Hey, Thanks for your answer. Here is my [HE.NET](http://HE.NET) Wi-fi report : ![IMG_4910](https://europe1.discourse-cdn.com/flex017/uploads/blokada/original/2X/7/777292add0de60ca86e687ee2a418dd2daa46a27.jpeg) And with wi-fi deactivated : ![IMG_4911](https://europe1.discourse-cdn.com/flex017/uploads/blokada/original/2X/5/5a02f27bf832ba695a00f37009e71f5c2b2aaa21.jpeg) Every test has been done without Blokada. I’m sending you the logs by e-mail right now. ---
**Author:** ![pastfuturism](https://dub1.discourse-cdn.com/flex017/user_avatar/community.blokada.org/pastfuturism/32/14142_2.png) [@pastfuturism](https://community.blokada.org/u/pastfuturism)\ **Post date:** [November 28, 2021, 11:09am UTC](https://community.blokada.org/t/blokada-6-connection-freeze-when-switching-networks/18629/5 "2021-11-28T11:09:37Z")
Giving some news for those who might have the same issue. I sent my logs to balboah and he asked me to do a ping test with the previously suggested app when the issue happens once again (an IPV6 issue was suspected) … but it never did. Since 6.0.1, I had no problems connecting to Blokada Plus. I’ll keep you in touch if I’m facing this issue again but for now … everything goes pretty well. 👍 ---
**Author:** ![Hugo\_C](https://dub1.discourse-cdn.com/flex017/user_avatar/community.blokada.org/hugo_c/32/11665_2.png) [@Hugo\_C](https://community.blokada.org/u/Hugo_C)\ **Post date:** [December 1, 2021, 11:07am UTC](https://community.blokada.org/t/blokada-6-connection-freeze-when-switching-networks/18629/6 "2021-12-01T11:07:19Z")
Hello, I give you my feedback if it can be useful to other users. I had this blokada v5 disconnection problem when I changed mobile network. I managed to solve it simply by forbidding the connection to the mobile network during my calls. I specify that I use 2 sim and that I had this problem on my pixel 5 and subsequently on my pixel 6. ---
**Author:** ![system](https://dub1.discourse-cdn.com/flex017/user_avatar/community.blokada.org/system/32/7003_2.png) [@system](https://community.blokada.org/u/system)\ **Post date:** [December 8, 2021, 11:08am UTC](https://community.blokada.org/t/blokada-6-connection-freeze-when-switching-networks/18629/7 "2021-12-08T11:08:05Z")
Closed on December 8, 2021, 11:08am UTC This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.