# Blockada + randomly dropping which seems to coincide with the other issues ive been experiencing **URL:** \ **Category:** Support\ **Tags:** help-needed, blokada-plus, android\ **Created:** [March 9, 2022, 4:45am UTC](https://community.blokada.org/t/blockada-randomly-dropping-which-seems-to-coincide-with-the-other-issues-ive-been-experiencing/22093 "2022-03-09T04:45:47Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Kreejigs](https://dub1.discourse-cdn.com/flex017/user_avatar/community.blokada.org/kreejigs/32/13936_2.png) [@Kreejigs](https://community.blokada.org/u/Kreejigs)\ **Post date:** [March 9, 2022, 4:45am UTC](https://community.blokada.org/t/blockada-randomly-dropping-which-seems-to-coincide-with-the-other-issues-ive-been-experiencing/22093/1 "2022-03-09T04:45:47Z")
Hello, to make posting more easy, we created a guideline for you: Please always include which platform you are on: **Android or iOS**. If you have a question about features feel welcome to ask it - if you face a problem, please follow this template: **Title:** please select a meaningful title! _e.g. Blokada for Android doesn’t block ads in my-little-farm-animals app_ To directly help you the best way possible please provide the following information: 1. Where did you **download** Blokada from? 2. Which **device** do you use? Do you use a **custom ROM**? Do you know which **OS version** you are using? 3. Please explain the issue **as detailed as possible**. Also include patterns you observed (like ‘it only happens on wifi’). The more information the better. 4. Since when are you facing this issue? 5. Did you already try to solve the issue somehow? If so: please state what you did. Android 1. [blockada.org](http://blockada.org) (5.20.2) 2. Samsung galaxy A12… sma125u with android 11. Updated to current. 3. Blokada service switches off. It just happened as i switched my phone back on and it seemed to be running fine until i checked again before entering the house. I must have been on the edges of wifi, however i think the settings i have for wifi match what was suggested for another person having some issue with swapping back and forth between cellphone service and wifi. Ive got screenshots of the log. Ill grab screenshots of the settings real fast. ---
**Author:** ![balboah](https://dub1.discourse-cdn.com/flex017/user_avatar/community.blokada.org/balboah/32/38_2.png) [@balboah](https://community.blokada.org/u/balboah)\ **Post date:** [March 10, 2022, 9:47am UTC](https://community.blokada.org/t/blockada-randomly-dropping-which-seems-to-coincide-with-the-other-issues-ive-been-experiencing/22093/2 "2022-03-10T09:47:59Z")
Hello, Please avoid sharing your logs in public. Follow these steps: > [@How to share the log when reporting an issue?](https://community.blokada.org/t/how-to-share-the-log-when-reporting-an-issue/384): > > What is the log? Blokada keeps an internal log of which actions the app has made recently as well as any errors that occurred while doing these actions. When a new issue is discovered this log will come in handy for us developers to understand why this issue occurred and what the technical error message might be. This log is only shared when you actively choose to do so. Only share this log with Blokada staff! Without your log, we might not know how to reproduce the issue and it would never g… ---
**Author:** ![system](https://dub1.discourse-cdn.com/flex017/user_avatar/community.blokada.org/system/32/7003_2.png) [@system](https://community.blokada.org/u/system)\ **Post date:** [March 17, 2022, 9:48am UTC](https://community.blokada.org/t/blockada-randomly-dropping-which-seems-to-coincide-with-the-other-issues-ive-been-experiencing/22093/3 "2022-03-17T09:48:13Z")
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