# Blockada blocking internet access **URL:** \ **Category:** Support\ **Tags:** android\ **Created:** [July 2, 2020, 5:20am UTC](https://community.blokada.org/t/blockada-blocking-internet-access/462 "2020-07-02T05:20:49Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Jomy](https://avatars.discourse-cdn.com/v4/letter/j/a8b319/32.png) [@Jomy](https://community.blokada.org/u/Jomy)\ **Post date:** [July 2, 2020, 5:20am UTC](https://community.blokada.org/t/blockada-blocking-internet-access/462/1 "2020-07-02T05:20:49Z")
When blockada is turned on I can’t connect to internet nor does any apps on my phone. ---
**Author:** ![PrintableCharacter](https://dub1.discourse-cdn.com/flex017/user_avatar/community.blokada.org/printablecharacter/32/88_2.png) [@PrintableCharacter](https://community.blokada.org/u/PrintableCharacter)\ **Post date:** [July 2, 2020, 6:30am UTC](https://community.blokada.org/t/blockada-blocking-internet-access/462/2 "2020-07-02T06:30:00Z")
Hello and welcome to the Forum, To kick things off open your system settings and look for any DNS related settings. It may as well be called “Private DNS”. If you’ve found a setting make sure to set it to “off”. Let us know if it worked 🙂 ---
**Author:** ![Jomy](https://avatars.discourse-cdn.com/v4/letter/j/a8b319/32.png) [@Jomy](https://community.blokada.org/u/Jomy)\ **Post date:** [July 2, 2020, 7:00am UTC](https://community.blokada.org/t/blockada-blocking-internet-access/462/3 "2020-07-02T07:00:40Z")
That worked . Thanks. ---
**Author:** ![Mwenda\_Eric](https://dub1.discourse-cdn.com/flex017/user_avatar/community.blokada.org/mwenda_eric/32/429_2.png) [@Mwenda\_Eric](https://community.blokada.org/u/Mwenda_Eric)\ **Post date:** [July 4, 2020, 7:42am UTC](https://community.blokada.org/t/blockada-blocking-internet-access/462/4 "2020-07-04T07:42:35Z")
Hello, I have the same problem. I have switched off the private DNS from my phone settings as advised but still I am not able to access the Internet when blokada is activated ---
**Author:** ![c\_C](https://dub1.discourse-cdn.com/flex017/user_avatar/community.blokada.org/c_c/32/60_2.png) [@c\_C](https://community.blokada.org/u/c_C)\ **Post date:** [July 4, 2020, 9:12am UTC](https://community.blokada.org/t/blockada-blocking-internet-access/462/5 "2020-07-04T09:12:29Z")
Hello there and welcome to our community:) - Does that happen on wifi or on mobile data? - Did you enable ‘block all connections without VPN’ in your system settings? - Does that happen with all apps or only in the browser for example? Edit: \* Do you use a custom DNS in Blokada and is DNS Fallback still enabled? ---
**Author:** ![Roy\_Muhuthia](https://dub1.discourse-cdn.com/flex017/user_avatar/community.blokada.org/roy_muhuthia/32/446_2.png) [@Roy\_Muhuthia](https://community.blokada.org/u/Roy_Muhuthia)\ **Post date:** [July 4, 2020, 9:21pm UTC](https://community.blokada.org/t/blockada-blocking-internet-access/462/6 "2020-07-04T21:21:27Z")
Same here, disabled private dns from the system settings for my Samsung s20 but still, Blokada continues to block internet access. Cleared the app’s cache, even that didn’t solve the problem. I simply had to uninstall the application. ---
**Author:** ![c\_C](https://dub1.discourse-cdn.com/flex017/user_avatar/community.blokada.org/c_c/32/60_2.png) [@c\_C](https://community.blokada.org/u/c_C)\ **Post date:** [July 4, 2020, 10:23pm UTC](https://community.blokada.org/t/blockada-blocking-internet-access/462/7 "2020-07-04T22:23:30Z")
Hello there @Roy_Muhuthia🙂 you uninstalled and reinstalled Blokada? Did that make it work? If not do you want to try to give us some more information so that we can help you to get it to work? If so, please answer these questions: > [@c\_C](#): > > - Does that happen on WiFi or on mobile data? > - Did you enable ‘block all connections without VPN’ in your system settings? > - Does that happen with all apps or only in the browser for example? > Edit: \* Do you use a custom DNS in Blokada and is DNS Fallback still enabled? ---
**Author:** ![PrintableCharacter](https://dub1.discourse-cdn.com/flex017/user_avatar/community.blokada.org/printablecharacter/32/88_2.png) [@PrintableCharacter](https://community.blokada.org/u/PrintableCharacter)\ **Post date:** [July 5, 2020, 4:35am UTC](https://community.blokada.org/t/blockada-blocking-internet-access/462/8 "2020-07-05T04:35:23Z")
Topic splitted and locked for increased ease of assistance. If you encounter a similar yet slightly different issue please create a new post in the #support Category. ---
**Author:** ![PrintableCharacter](https://dub1.discourse-cdn.com/flex017/user_avatar/community.blokada.org/printablecharacter/32/88_2.png) [@PrintableCharacter](https://community.blokada.org/u/PrintableCharacter)\ **Post date:** [July 5, 2020, 4:35am UTC](https://community.blokada.org/t/blockada-blocking-internet-access/462/9 "2020-07-05T04:35:53Z")