# Support

**URL:** https://community.blokada.org/c/support/21.md?page=1

[Latest](https://community.blokada.org/latest.md) · [Categories](https://community.blokada.org/categories.md) · [Tags](https://community.blokada.org/tags.md)

**Page:** 2

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## [Blokada 6 Plus on Android doesn't work when Always on VPN is enabled](https://community.blokada.org/t/blokada-6-plus-on-android-doesnt-work-when-always-on-vpn-is-enabled/40813)

<div class="topic-metadata">

**Author:** [@noah](https://community.blokada.org/u/noah)\
**Replies:** 6\
**Last updated:** [August 21, 2025, 11:26am UTC](https://community.blokada.org/t/blokada-6-plus-on-android-doesnt-work-when-always-on-vpn-is-enabled/40813 "2025-08-21T11:26:31Z")

</div>

Hello All, I’m trying to use Blokada 6 Plus VPN on my POCO X3 Pro running MIUI 14.0.1.0.TJUTRXM (stock firmware). When I open the app the VPN works however when I close the app the VPN closes. This happens when Always o…

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## [VPN down on iOS](https://community.blokada.org/t/vpn-down-on-ios/40747)

<div class="topic-metadata">

**Author:** [@Odi](https://community.blokada.org/u/Odi)\
**Replies:** 1\
**Last updated:** [August 15, 2025, 7:22am UTC](https://community.blokada.org/t/vpn-down-on-ios/40747 "2025-08-15T07:22:35Z")

</div>

Hello I have Blokada on my iPhone and I noticed my internet connection was down when using Blokada with vpn feature on. when I disconnect from vpn internet works fine. If I use only the ad block feature it work also f…

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## [Blokada 6 not connecting](https://community.blokada.org/t/blokada-6-not-connecting/40707)

<div class="topic-metadata">

**Author:** [@i81b4i8u](https://community.blokada.org/u/i81b4i8u)\
**Replies:** 2\
**Last updated:** [August 11, 2025, 9:30am UTC](https://community.blokada.org/t/blokada-6-not-connecting/40707 "2025-08-11T09:30:49Z")

</div>

My blokada 6 just stopped connecting tonight.. The subscription is still valid but on the screen where you turn blokada on and off it just days please wait with the little line circling the power circle. I have restarte…

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## [Could not instal or (uninstall) this feature, pls try again later blokada 5](https://community.blokada.org/t/could-not-instal-or-uninstall-this-feature-pls-try-again-later-blokada-5/9702)

<div class="topic-metadata">

**Author:** [@puditra](https://community.blokada.org/u/puditra)\
**Replies:** 3\
**Last updated:** [July 31, 2025, 11:46am UTC](https://community.blokada.org/t/could-not-instal-or-uninstall-this-feature-pls-try-again-later-blokada-5/9702 "2025-07-31T11:46:06Z")

</div>

Hello, First, i will give you a note\* im trying to enable all the blocklist extension as much as i cant, but now i cant enable the Energized Extension anymore… Please always include which platform you are on: Android …

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## [Need help refunding and cancelling Blokada Payment](https://community.blokada.org/t/need-help-refunding-and-cancelling-blokada-payment/40544)

<div class="topic-metadata">

**Author:** [@Joey\_Castiglia](https://community.blokada.org/u/Joey_Castiglia)\
**Replies:** 1\
**Last updated:** [July 31, 2025, 7:18am UTC](https://community.blokada.org/t/need-help-refunding-and-cancelling-blokada-payment/40544 "2025-07-31T07:18:39Z")

</div>

I am on Android, I had an android device for testing over a year ago. I can’t find the account which my purchase was made through. I only have access to the payment method used for this purchase. I just need supports he…

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## [Preventa Outlook to update](https://community.blokada.org/t/preventa-outlook-to-update/40433)

<div class="topic-metadata">

**Author:** [@Daft](https://community.blokada.org/u/Daft)\
**Replies:** 1\
**Last updated:** [July 22, 2025, 6:31am UTC](https://community.blokada.org/t/preventa-outlook-to-update/40433 "2025-07-22T06:31:00Z")

</div>

Hello, Recently my company moved away from work phones and we now use our personal phones for work. I travel a lot so the phone is a necessity for work. I have a Google pixel 8 pro. I noticed that when Blokada is up,…

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## [Amazon Prime Video rejects VPNs](https://community.blokada.org/t/amazon-prime-video-rejects-vpns/40250)

<div class="topic-metadata">

**Author:** [@Auldjohn](https://community.blokada.org/u/Auldjohn)\
**Replies:** 3\
**Last updated:** [July 15, 2025, 7:18am UTC](https://community.blokada.org/t/amazon-prime-video-rejects-vpns/40250 "2025-07-15T07:18:09Z")

</div>

Hello, to make posting more easy, we created a guideline for you: Please always include which platform you are on: Android or iOS. If you have a question about features feel welcome to ask it - if you face a problem, p…

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## [Set Blokada as Admin App](https://community.blokada.org/t/set-blokada-as-admin-app/40004)

<div class="topic-metadata">

**Author:** [@mavediblokada](https://community.blokada.org/u/mavediblokada)\
**Replies:** 9\
**Last updated:** [July 3, 2025, 10:53am UTC](https://community.blokada.org/t/set-blokada-as-admin-app/40004 "2025-07-03T10:53:15Z")

</div>

Is it possible to implement in Blokada the ability to set it as a device administrator app so that it cannot be uninstalled?

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## [Galaxy S22 on Tobilbe mobile data keeps losing private DNS access](https://community.blokada.org/t/galaxy-s22-on-tobilbe-mobile-data-keeps-losing-private-dns-access/40176)

<div class="topic-metadata">

**Author:** [@Mike\_Johnson](https://community.blokada.org/u/Mike_Johnson)\
**Replies:** 5\
**Last updated:** [July 3, 2025, 6:52am UTC](https://community.blokada.org/t/galaxy-s22-on-tobilbe-mobile-data-keeps-losing-private-dns-access/40176 "2025-07-03T06:52:47Z")

</div>

Hello, to make posting more easy, we created a guideline for you: Please always include which platform you are on: Android or iOS. If you have a question about features feel welcome to ask it - if you face a problem, p…

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## [Hi, im new to this platform](https://community.blokada.org/t/hi-im-new-to-this-platform/40081)

<div class="topic-metadata">

**Author:** [@Marshall](https://community.blokada.org/u/Marshall)\
**Replies:** 1\
**Last updated:** [June 24, 2025, 5:31am UTC](https://community.blokada.org/t/hi-im-new-to-this-platform/40081 "2025-06-24T05:31:48Z")

</div>

Hello, Im new here. Downloaded from blokada.org, not the play store. Android latest update on galaxy s21 + 5g Browser free adblocker plus, paid subscriber. Ive noticed that the adblocker browser im using is no longer…

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## [How to block ads in messenger, google map and gmail in android?](https://community.blokada.org/t/how-to-block-ads-in-messenger-google-map-and-gmail-in-android/40036)

<div class="topic-metadata">

**Author:** [@Kk75951](https://community.blokada.org/u/Kk75951)\
**Replies:** 2\
**Last updated:** [June 23, 2025, 11:21am UTC](https://community.blokada.org/t/how-to-block-ads-in-messenger-google-map-and-gmail-in-android/40036 "2025-06-23T11:21:09Z")

</div>

Hello, I download Blokada 5 from this website I am using android 15 on Galaxy A55 5G. I do not think I used custon ROM. I wanted block sponsored ads from google map, gmail, and messenger from Meta. I tried to open all…

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## [Blokada 5 blocks every App](https://community.blokada.org/t/blokada-5-blocks-every-app/39929)

<div class="topic-metadata">

**Author:** [@Tester1234](https://community.blokada.org/u/Tester1234)\
**Replies:** 1\
**Last updated:** [June 12, 2025, 7:22am UTC](https://community.blokada.org/t/blokada-5-blocks-every-app/39929 "2025-06-12T07:22:08Z")

</div>

Unfortunately, Blokada 5 stopped working today. Almost all apps that require internet access report that there is no internet access. They only work again when I disable Blokada 5. What can I do? Samsung S23+ with Androi…

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## [Problems with Blokada Profile MacOS](https://community.blokada.org/t/problems-with-blokada-profile-macos/39385)

<div class="topic-metadata">

**Author:** [@sadikoner\_13359](https://community.blokada.org/u/sadikoner_13359)\
**Replies:** 6\
**Last updated:** [June 7, 2025, 1:31pm UTC](https://community.blokada.org/t/problems-with-blokada-profile-macos/39385 "2025-06-07T13:31:32Z")

</div>

Hello, I hope everyone has a nice Easter. I have downloaded the profile for my MacBook (macOS 15.4.1) and activated it according to the instructions. However, all pages load with an enormous delay. Maybe 30 to 90 second…

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## [Blokada dumps Account ID switching to Mobile Data from home WIFI](https://community.blokada.org/t/blokada-dumps-account-id-switching-to-mobile-data-from-home-wifi/39763)

<div class="topic-metadata">

**Author:** [@Darrin](https://community.blokada.org/u/Darrin)\
**Replies:** 1\
**Last updated:** [May 28, 2025, 6:27am UTC](https://community.blokada.org/t/blokada-dumps-account-id-switching-to-mobile-data-from-home-wifi/39763 "2025-05-28T06:27:48Z")

</div>

Hello, to make posting more easy, we created a guideline for you: Please always include which platform you are on: Android or iOS. If you have a question about features feel welcome to ask it - if you face a problem, p…

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## [Visual oversight in Blokada 5 with OneUI](https://community.blokada.org/t/visual-oversight-in-blokada-5-with-oneui/39740)

<div class="topic-metadata">

**Author:** [@seraph](https://community.blokada.org/u/seraph)\
**Replies:** 1\
**Last updated:** [May 26, 2025, 7:03am UTC](https://community.blokada.org/t/visual-oversight-in-blokada-5-with-oneui/39740 "2025-05-26T07:03:00Z")

</div>

I’ve noticed a small oversight in how the app works with the latest version of OneUI. The Blokada icon in the quick access panel is improperly sized and justified relative to the other icons. I am running version 23.2.1. …

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## [Change of Credit Card](https://community.blokada.org/t/change-of-credit-card/39677)

<div class="topic-metadata">

**Author:** [@vranaisoko](https://community.blokada.org/u/vranaisoko)\
**Replies:** 2\
**Last updated:** [May 20, 2025, 12:40pm UTC](https://community.blokada.org/t/change-of-credit-card/39677 "2025-05-20T12:40:58Z")

</div>

Hello, How do I change my credit card? (Old one expires in a few days) Cannot find the feature.. Thx a lot for advice!

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## [Blokada 6 blocking Instagram videos and freezing Facebook videos](https://community.blokada.org/t/blokada-6-blocking-instagram-videos-and-freezing-facebook-videos/39604)

<div class="topic-metadata">

**Author:** [@Peter\_Shinbach](https://community.blokada.org/u/Peter_Shinbach)\
**Replies:** 1\
**Last updated:** [May 12, 2025, 7:36am UTC](https://community.blokada.org/t/blokada-6-blocking-instagram-videos-and-freezing-facebook-videos/39604 "2025-05-12T07:36:04Z")

</div>

Hello, to make posting more easy, we created a guideline for you: Please always include which platform you are on: Android or iOS. If you have a question about features feel welcome to ask it - if you face a problem, p…

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## [Blokada prevents me from sending group texts](https://community.blokada.org/t/blokada-prevents-me-from-sending-group-texts/39581)

<div class="topic-metadata">

**Author:** [@Jared\_Banks](https://community.blokada.org/u/Jared_Banks)\
**Replies:** 1\
**Last updated:** [May 9, 2025, 6:05am UTC](https://community.blokada.org/t/blokada-prevents-me-from-sending-group-texts/39581 "2025-05-09T06:05:04Z")

</div>

I just downloaded Blokada 5 off of the website onto my Galaxy A35 (Android) with the purpose of blocking ads in the app Messages (not the factory default, but an alternative so that I didn’t have to get the \<Subject: NoS…

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## [Quick access button disappeared](https://community.blokada.org/t/quick-access-button-disappeared/39469)

<div class="topic-metadata">

**Author:** [@i81b4i8u](https://community.blokada.org/u/i81b4i8u)\
**Replies:** 2\
**Last updated:** [April 29, 2025, 8:35am UTC](https://community.blokada.org/t/quick-access-button-disappeared/39469 "2025-04-29T08:35:37Z")

</div>

Today I noticed my quick access button in the pull down menu on android was missing.. I went to add it back thinking I had accidently deleted it but it’s no longer available in the available button list… I cleared app ca…

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## [Newpipe blocked when Dallas location is used with VPN](https://community.blokada.org/t/newpipe-blocked-when-dallas-location-is-used-with-vpn/39157)

<div class="topic-metadata">

**Author:** [@Sahjitzu](https://community.blokada.org/u/Sahjitzu)\
**Replies:** 5\
**Last updated:** [April 18, 2025, 1:07pm UTC](https://community.blokada.org/t/newpipe-blocked-when-dallas-location-is-used-with-vpn/39157 "2025-04-18T13:07:31Z")

</div>

To directly help you the best way possible please provide the following information: Where did you download Blokada from? Playstore Which device do you use? Samsung Galaxy Tab S7 Do you use a custom ROM? No Do you k…

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## [So, what's happening now with the Blocklists updates on the discontinued Blokada V5?](https://community.blokada.org/t/so-whats-happening-now-with-the-blocklists-updates-on-the-discontinued-blokada-v5/39310)

<div class="topic-metadata">

**Author:** [@Niknaknok](https://community.blokada.org/u/Niknaknok)\
**Replies:** 8\
**Last updated:** [April 16, 2025, 3:48pm UTC](https://community.blokada.org/t/so-whats-happening-now-with-the-blocklists-updates-on-the-discontinued-blokada-v5/39310 "2025-04-16T15:48:12Z")

</div>

Hello. I’m still continuing to promote and install Blokada 5 app, to people and friends that need a free solution with the ads on their smartphones (Android 12 - 15), but some of them are new with the adblocking section…

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## [Blokada 5 disconnecting](https://community.blokada.org/t/blokada-5-disconnecting/39247)

<div class="topic-metadata">

**Author:** [@Vittorio](https://community.blokada.org/u/Vittorio)\
**Replies:** 3\
**Last updated:** [April 14, 2025, 7:42am UTC](https://community.blokada.org/t/blokada-5-disconnecting/39247 "2025-04-14T07:42:04Z")

</div>

Hi My blokada 5 keeps disconnecting on my new Motorola Edge 50 pro, running android 15 Thanks

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## [Must turn "Block connections without VPN" off to update Google Play apps](https://community.blokada.org/t/must-turn-block-connections-without-vpn-off-to-update-google-play-apps/39080)

<div class="topic-metadata">

**Author:** [@Darrin](https://community.blokada.org/u/Darrin)\
**Replies:** 5\
**Last updated:** [March 29, 2025, 10:39am UTC](https://community.blokada.org/t/must-turn-block-connections-without-vpn-off-to-update-google-play-apps/39080 "2025-03-29T10:39:32Z")

</div>

Hello, to make posting more easy, we created a guideline for you: Please always include which platform you are on: Android or iOS. If you have a question about features feel welcome to ask it - if you face a problem, p…

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## [Does Blokada v5 work with an independent vpn (e.g. nordvpn, etc...)?](https://community.blokada.org/t/does-blokada-v5-work-with-an-independent-vpn-e-g-nordvpn-etc/38754)

<div class="topic-metadata">

**Author:** [@Cognitive0068](https://community.blokada.org/u/Cognitive0068)\
**Replies:** 2\
**Last updated:** [March 12, 2025, 9:51am UTC](https://community.blokada.org/t/does-blokada-v5-work-with-an-independent-vpn-e-g-nordvpn-etc/38754 "2025-03-12T09:51:45Z")

</div>

Hi, there, I just downloaded Blokada 5 on my Android smartphone and I understand that Blokada 5 uses a “fake” vpn to run its options. However, I already use a vpn on my smartphone and I would like to know if it is poss…

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## [Blokada v6 Notification missing after S21 security update](https://community.blokada.org/t/blokada-v6-notification-missing-after-s21-security-update/38993)

<div class="topic-metadata">

**Author:** [@GenericUser](https://community.blokada.org/u/GenericUser)\
**Replies:** 2\
**Last updated:** [March 7, 2025, 8:09am UTC](https://community.blokada.org/t/blokada-v6-notification-missing-after-s21-security-update/38993 "2025-03-07T08:09:44Z")

</div>

Where did you download Blokada from? Google Play Store Which device do you use? Do you use a custom ROM? Do you know which OS version you are using? Samsung S21 Ultra, OS Android 14, One UI 6.1 Please explain t…

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## [Android: Blokada 5 keeps "not responding" or turning off by itself](https://community.blokada.org/t/android-blokada-5-keeps-not-responding-or-turning-off-by-itself/38672)

<div class="topic-metadata">

**Author:** [@MisterValentin](https://community.blokada.org/u/MisterValentin)\
**Replies:** 5\
**Last updated:** [February 13, 2025, 1:44pm UTC](https://community.blokada.org/t/android-blokada-5-keeps-not-responding-or-turning-off-by-itself/38672 "2025-02-13T13:44:02Z")

</div>

Hi My Blokada 5 keeps “not responding” or (usually at night) just turn off by itself. This has been going on for months, I can’t remember. All the settings are set to prevent this, and yet, it keeps happening, for Galax…

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## [Blockada 6 on ios](https://community.blokada.org/t/blockada-6-on-ios/38452)

<div class="topic-metadata">

**Author:** [@Turnip1](https://community.blokada.org/u/Turnip1)\
**Replies:** 9\
**Last updated:** [January 22, 2025, 4:50pm UTC](https://community.blokada.org/t/blockada-6-on-ios/38452 "2025-01-22T16:50:10Z")

</div>

Blokada + on ios iphone 15 plus I have OISD on and I understand how that’s working in the activity setting, what’s confusing me is I’ve manually blocked a site \[ google.com \] it’s in my block list and yet in my activity…

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## [Multiple platforms](https://community.blokada.org/t/multiple-platforms/38402)

<div class="topic-metadata">

**Author:** [@RHFickling](https://community.blokada.org/u/RHFickling)\
**Replies:** 2\
**Last updated:** [January 16, 2025, 12:36pm UTC](https://community.blokada.org/t/multiple-platforms/38402 "2025-01-16T12:36:43Z")

</div>

Hello, I have a complicated situation, so my question is not easy to describe. I have seven (7) computers in my house: 2 iPhones, an Android tablet, a MS Windows machine, and three (3) Chromebooks. I’m trying to decide …

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## [Enable blokada](https://community.blokada.org/t/enable-blokada/38337)

<div class="topic-metadata">

**Author:** [@RHFickling](https://community.blokada.org/u/RHFickling)\
**Replies:** 3\
**Last updated:** [January 13, 2025, 4:44pm UTC](https://community.blokada.org/t/enable-blokada/38337 "2025-01-13T16:44:40Z")

</div>

I just downloaded Blokada from blokada.org to an Android tablet running Android 15, but I can’t find it to enable, start, or configure it. What is my next step?

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## [Download Blokada 5 for iPhone](https://community.blokada.org/t/download-blokada-5-for-iphone/38356)

<div class="topic-metadata">

**Author:** [@RHFickling](https://community.blokada.org/u/RHFickling)\
**Replies:** 2\
**Last updated:** [January 12, 2025, 11:20am UTC](https://community.blokada.org/t/download-blokada-5-for-iphone/38356 "2025-01-12T11:20:51Z")

</div>

I have Blokada 5 running on my Android tablet, so I want to do the same for my iPhone 13 running 18.2, but haven’t been able to do that. I have read the guides. So where can I find it?

[Previous page](https://community.blokada.org/c/support/21.md)

[Next page](https://community.blokada.org/c/support/21.md?page=2)
