# Support

**URL:** https://community.blokada.org/c/support/21.md

[Latest](https://community.blokada.org/latest.md) · [Categories](https://community.blokada.org/categories.md) · [Tags](https://community.blokada.org/tags.md)

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## [About the Support category](https://community.blokada.org/t/about-the-support-category/128)

<div class="topic-metadata">

**Author:** [@Karol](https://community.blokada.org/u/Karol)\
**Replies:** 0\
**Last updated:** [June 21, 2020, 12:39pm UTC](https://community.blokada.org/t/about-the-support-category/128 "2020-06-21T12:39:03Z")

</div>

Having a problem? Simply create a topic in this category, after you checked the Guides.

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## [iOS / Blokada Plus VPN: Websites block access or flag VPN connections as suspicious or malicious](https://community.blokada.org/t/ios-blokada-plus-vpn-websites-block-access-or-flag-vpn-connections-as-suspicious-or-malicious/41170)

<div class="topic-metadata">

**Author:** [@Odi\_M](https://community.blokada.org/u/Odi_M)\
**Replies:** 1\
**Last updated:** [October 12, 2026, 7:39am UTC](https://community.blokada.org/t/ios-blokada-plus-vpn-websites-block-access-or-flag-vpn-connections-as-suspicious-or-malicious/41170 "2026-10-12T07:39:34Z")

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Device / iOS version: iPhone 16pro Issue: I have previously raised the need for VPN traffic obfuscation, but I believe its importance deserves greater consideration. VPN connections and shared VPN IP addresses are in…

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## [Blokada 5 v26.1.0 no longer blocking ads in The Weather Channel app](https://community.blokada.org/t/blokada-5-v26-1-0-no-longer-blocking-ads-in-the-weather-channel-app/41169)

<div class="topic-metadata">

**Author:** [@David\_Lazarus](https://community.blokada.org/u/David_Lazarus)\
**Replies:** 1\
**Last updated:** [October 6, 2026, 8:18pm UTC](https://community.blokada.org/t/blokada-5-v26-1-0-no-longer-blocking-ads-in-the-weather-channel-app/41169 "2026-10-06T20:18:44Z")

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Android 16, One UI 8.5, downloaded app from this site As the subject states, Blokada is not blocking ads in The Weather Channel app since the last update. Please advise.

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## [Blokada 6 on firestick](https://community.blokada.org/t/blokada-6-on-firestick/41168)

<div class="topic-metadata">

**Author:** [@fdrgiit](https://community.blokada.org/u/fdrgiit)\
**Replies:** 3\
**Last updated:** [October 6, 2026, 7:02am UTC](https://community.blokada.org/t/blokada-6-on-firestick/41168 "2026-10-06T07:02:21Z")

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Hello, How can I set up blokada 6 on Firestick? I have it on my phone and have taken a subscription, but unable to figure out how to link that. Can you please help here. I have taken blokada cloud plan. Thanks

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## [Issues after update](https://community.blokada.org/t/issues-after-update/41143)

<div class="topic-metadata">

**Author:** [@AlphaPhy8775](https://community.blokada.org/u/AlphaPhy8775)\
**Replies:** 1\
**Last updated:** [September 30, 2026, 6:08am UTC](https://community.blokada.org/t/issues-after-update/41143 "2026-09-30T06:08:32Z")

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Hello, After the last update Blokada 5 (26. 1.0 downloaded from the official site) doesn’t work. The first dsy after update blocked akmost all the traffic, now it doesn’t block quite anything. Please check I’m on a Xi…

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## [Sharing subscription with both IOS and Android](https://community.blokada.org/t/sharing-subscription-with-both-ios-and-android/41135)

<div class="topic-metadata">

**Author:** [@bgruver2](https://community.blokada.org/u/bgruver2)\
**Replies:** 1\
**Last updated:** [September 25, 2026, 6:32am UTC](https://community.blokada.org/t/sharing-subscription-with-both-ios-and-android/41135 "2026-09-25T06:32:06Z")

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My family has a mix of Android and IOS. I would like to share the subscription between the two. Is this possible? I have found posts mentioned sharing within each ecosystem but none that address this question. Thank y…

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## [IOS - Blokada doesn’t seem to start automatically?](https://community.blokada.org/t/ios-blokada-doesn-t-seem-to-start-automatically/41101)

<div class="topic-metadata">

**Author:** [@m4dc4p](https://community.blokada.org/u/m4dc4p)\
**Replies:** 1\
**Last updated:** [August 15, 2026, 8:09am UTC](https://community.blokada.org/t/ios-blokada-doesn-t-seem-to-start-automatically/41101 "2026-08-15T08:09:34Z")

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in the last month or so I’ve noticed Blokada doesn’t seem to work unless I launch the app first. I’m currently on iOS 26.6 (iPhone 15) and I have Blokada as my DNS provider. For example, I go to Oregon campground closed…

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## [What does this means?](https://community.blokada.org/t/what-does-this-means/41091)

<div class="topic-metadata">

**Author:** [@R\_Van\_Klaveren](https://community.blokada.org/u/R_Van_Klaveren)\
**Replies:** 2\
**Last updated:** [August 11, 2026, 6:47am UTC](https://community.blokada.org/t/what-does-this-means/41091 "2026-08-11T06:47:23Z")

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## [Serious iOS issue: nightly iCloud backups blocked by Blokada blocked sites](https://community.blokada.org/t/serious-ios-issue-nightly-icloud-backups-blocked-by-blokada-blocked-sites/41040)

<div class="topic-metadata">

**Author:** [@JoshKorn](https://community.blokada.org/u/JoshKorn)\
**Replies:** 5\
**Last updated:** [May 12, 2026, 5:35am UTC](https://community.blokada.org/t/serious-ios-issue-nightly-icloud-backups-blocked-by-blokada-blocked-sites/41040 "2026-05-12T05:35:24Z")

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I’ve had Blokada installed on my iOS/iPadOS devices for several years. But since April 23, iCloud backups have failed on all my iOS devices. After spending about 24 hours trying to find out why, I finally found the culp…

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## [Blokada 5 for Android and odd pop up sites](https://community.blokada.org/t/blokada-5-for-android-and-odd-pop-up-sites/41026)

<div class="topic-metadata">

**Author:** [@Lord\_of\_Smartarse](https://community.blokada.org/u/Lord_of_Smartarse)\
**Replies:** 5\
**Last updated:** [April 24, 2026, 1:11pm UTC](https://community.blokada.org/t/blokada-5-for-android-and-odd-pop-up-sites/41026 "2026-04-24T13:11:26Z")

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I’m using blokada 5 (obtained from the official site) on a pixel 7. I’ve been getting a lot of pop up websites with gibberish names ending in .site, .website, .online, .space and .ai, they appear as if they are randomly…

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## [I made a stupid mistake on Android and deleted my VPN](https://community.blokada.org/t/i-made-a-stupid-mistake-on-android-and-deleted-my-vpn/41022)

<div class="topic-metadata">

**Author:** [@Gambito](https://community.blokada.org/u/Gambito)\
**Replies:** 1\
**Last updated:** [March 19, 2026, 8:05am UTC](https://community.blokada.org/t/i-made-a-stupid-mistake-on-android-and-deleted-my-vpn/41022 "2026-03-19T08:05:40Z")

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This is a mistake of my own creation. On the “Wi-Fi and Network” part of my Android’s configurations, I clicked on “forget/delete” the Blokada 5 VPN from my device, erroneously believing I could get it to come back; but …

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## [Blokada with HP wireless printer on Windows](https://community.blokada.org/t/blokada-with-hp-wireless-printer-on-windows/41019)

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**Author:** [@aceiden71](https://community.blokada.org/u/aceiden71)\
**Replies:** 2\
**Last updated:** [March 4, 2026, 9:14pm UTC](https://community.blokada.org/t/blokada-with-hp-wireless-printer-on-windows/41019 "2026-03-04T21:14:46Z")

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I have Blokada Dashboard and Wireguard installed on my Windows 11 laptop with Firefox 148.0 as my browser. I can no longer get my HP wireless printer to connect with my laptop. Blokada Dashboard doesn’t provide a VPN Byp…

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## [Please add IPFire Lists to Blokada Cloud](https://community.blokada.org/t/please-add-ipfire-lists-to-blokada-cloud/41008)

<div class="topic-metadata">

**Author:** [@DeepSpace](https://community.blokada.org/u/DeepSpace)\
**Replies:** 4\
**Last updated:** [February 20, 2026, 5:19pm UTC](https://community.blokada.org/t/please-add-ipfire-lists-to-blokada-cloud/41008 "2026-02-20T17:19:55Z")

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Discovered a new set of blocklists. Please add them to Blokada (Cloud). Even better: The ability to add blocklists manually. But I think in this case, other users might want to use them as well. And a question: How ofte…

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## [Private DNS field not filled im when installing Blokade 6](https://community.blokada.org/t/private-dns-field-not-filled-im-when-installing-blokade-6/40972)

<div class="topic-metadata">

**Author:** [@Fred\_H](https://community.blokada.org/u/Fred_H)\
**Replies:** 1\
**Last updated:** [December 27, 2025, 9:20pm UTC](https://community.blokada.org/t/private-dns-field-not-filled-im-when-installing-blokade-6/40972 "2025-12-27T21:20:26Z")

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Moto G82 5G, Android 13 Renewed license Blokade 6 Cloud and reinstalled B6 Cloud from Google Play Store. Private DNS was Cloudflare. After installation B6, private DNS was not changed to Blokade DNS address, but still w…

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## [Not blocking ads consistently in iOS 16.1 (chrome or safari)](https://community.blokada.org/t/not-blocking-ads-consistently-in-ios-16-1-chrome-or-safari/40961)

<div class="topic-metadata">

**Author:** [@DawnH](https://community.blokada.org/u/DawnH)\
**Replies:** 9\
**Last updated:** [December 23, 2025, 8:28am UTC](https://community.blokada.org/t/not-blocking-ads-consistently-in-ios-16-1-chrome-or-safari/40961 "2025-12-23T08:28:02Z")

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Hi. I’ve been having issues over the past couple weeks where Blokada 6 isn’t blocking ads consistently any longer. I made no changes to any settings and haven’t updated the OS since 16.1 came out in Oct. I do not use th…

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## [Cross-platform issue](https://community.blokada.org/t/cross-platform-issue/40957)

<div class="topic-metadata">

**Author:** [@JooGhum](https://community.blokada.org/u/JooGhum)\
**Replies:** 2\
**Last updated:** [December 2, 2025, 8:48am UTC](https://community.blokada.org/t/cross-platform-issue/40957 "2025-12-02T08:48:07Z")

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I use Blokada 6 on two Samsung phones and an iPad. I use a small number of blocklists, including ‘Goodbye ads SA (Samsung)’. However, as soon as I open Blokada on the iPad, the specific Samsung blocklist is disabled, pr…

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## [Compatibility s25 ultra eu\\it or 1+ 15](https://community.blokada.org/t/compatibility-s25-ultra-eu-it-or-1-15/40950)

<div class="topic-metadata">

**Author:** [@FRAUSS\_79](https://community.blokada.org/u/FRAUSS_79)\
**Replies:** 1\
**Last updated:** [November 22, 2025, 4:18pm UTC](https://community.blokada.org/t/compatibility-s25-ultra-eu-it-or-1-15/40950 "2025-11-22T16:18:47Z")

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Hi, I need to buy a new phone and I would like to know if the S25 Ultra and the OnePlus 15 are compatible. So far I’ve used blokada on a 10t and on honor without any problems Thank you

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## [Unable to access internet with blokada 5 enabled](https://community.blokada.org/t/unable-to-access-internet-with-blokada-5-enabled/40948)

<div class="topic-metadata">

**Author:** [@vih\_sim](https://community.blokada.org/u/vih_sim)\
**Replies:** 4\
**Last updated:** [November 21, 2025, 7:41am UTC](https://community.blokada.org/t/unable-to-access-internet-with-blokada-5-enabled/40948 "2025-11-21T07:41:22Z")

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Downloaded Blokada 5 for android from website. Using s23 ultra oneui8. Since 3 days, unable to acess internet with Blokada 5 enabled. Unable to open websites, apps not working and while testing internet speed on speedt…

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## [Double billing accounts](https://community.blokada.org/t/double-billing-accounts/40946)

<div class="topic-metadata">

**Author:** [@wekjo1](https://community.blokada.org/u/wekjo1)\
**Replies:** 2\
**Last updated:** [November 20, 2025, 8:18pm UTC](https://community.blokada.org/t/double-billing-accounts/40946 "2025-11-20T20:18:34Z")

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I recently purchased Blokada for Android. Good for 5, I have it on three. When I got my credit card statement I noticed that you billed me on two consecutive days for 2 slightly different amounts just over $30.00US. I wr…

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## [Blokada looking (?) inactive](https://community.blokada.org/t/blokada-looking-inactive/40949)

<div class="topic-metadata">

**Author:** [@Enrico\_Corubolo](https://community.blokada.org/u/Enrico_Corubolo)\
**Replies:** 2\
**Last updated:** [November 20, 2025, 5:58pm UTC](https://community.blokada.org/t/blokada-looking-inactive/40949 "2025-11-20T17:58:00Z")

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Hi there, i have recently purchased Blokada 6 for Android but quite often, after some time of inactvitiy/not using the phone, the app looks - and probably is - inactive (the relevant icon in the android settings page is…

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## [Poor communication: Customers are left to fend for themselves at first](https://community.blokada.org/t/poor-communication-customers-are-left-to-fend-for-themselves-at-first/40936)

<div class="topic-metadata">

**Author:** [@WoHo](https://community.blokada.org/u/WoHo)\
**Replies:** 1\
**Last updated:** [November 3, 2025, 10:21am UTC](https://community.blokada.org/t/poor-communication-customers-are-left-to-fend-for-themselves-at-first/40936 "2025-11-03T10:21:25Z")

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I have been a user and subscriber of Blokada Cloud for almost five years. Actually, I am very satisfied, yes, actually… If it weren’t for the disruptions, at least once a year, most recently in September and again a few …

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## [Can no longer see or select blocklist since last update \[version 25.4.6\]](https://community.blokada.org/t/can-no-longer-see-or-select-blocklist-since-last-update-version-25-4-6/40927)

<div class="topic-metadata">

**Author:** [@JooGhum](https://community.blokada.org/u/JooGhum)\
**Replies:** 4\
**Last updated:** [October 23, 2025, 7:57am UTC](https://community.blokada.org/t/can-no-longer-see-or-select-blocklist-since-last-update-version-25-4-6/40927 "2025-10-23T07:57:36Z")

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The advanced screen remains gray, and no blocklists appear. I also have another request: when I enable the “Save my activity” option on a mobile device to see what is being blocked if something does not work as expected…

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## [How to identify the application whose request is blocked](https://community.blokada.org/t/how-to-identify-the-application-whose-request-is-blocked/40929)

<div class="topic-metadata">

**Author:** [@Miketos](https://community.blokada.org/u/Miketos)\
**Replies:** 1\
**Last updated:** [October 23, 2025, 7:25am UTC](https://community.blokada.org/t/how-to-identify-the-application-whose-request-is-blocked/40929 "2025-10-23T07:25:06Z")

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For some time now, I’ve been occasionally seeing a brief, oval notification at the bottom of my display concerning some blocked communication. It disappears very quickly, and I can’t find it anywhere afterwards, nor can …

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## [VPN and Microsoft Account](https://community.blokada.org/t/vpn-and-microsoft-account/40922)

<div class="topic-metadata">

**Author:** [@Steve\_McLennan](https://community.blokada.org/u/Steve_McLennan)\
**Replies:** 1\
**Last updated:** [October 17, 2025, 6:42am UTC](https://community.blokada.org/t/vpn-and-microsoft-account/40922 "2025-10-17T06:42:06Z")

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Title: Blokada 5 and Microsoft detecting hacked usage overseas Where did you download Blokada from? The blokada website Which device do you use? Do you use a custom ROM? Do you know which OS version you are using? Sams…

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## [Connectivity blocked in apps using Google Play Services on Android 16](https://community.blokada.org/t/connectivity-blocked-in-apps-using-google-play-services-on-android-16/40919)

<div class="topic-metadata">

**Author:** [@Servatius](https://community.blokada.org/u/Servatius)\
**Replies:** 1\
**Last updated:** [October 14, 2025, 9:43am UTC](https://community.blokada.org/t/connectivity-blocked-in-apps-using-google-play-services-on-android-16/40919 "2025-10-14T09:43:41Z")

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Platform: Android Title: Connectivity blocked in apps using Google Play Services on Android 16 Blokada 5 download from GitHub via Obtainium Device: Samsung Galaxy S25, no custom ROM, OS version: Android 16, OneUI 8.0,…

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## [Can't add new device, Microsoft defender flags it as a virus](https://community.blokada.org/t/cant-add-new-device-microsoft-defender-flags-it-as-a-virus/40911)

<div class="topic-metadata">

**Author:** [@MisterValentin](https://community.blokada.org/u/MisterValentin)\
**Replies:** 2\
**Last updated:** [October 11, 2025, 12:24am UTC](https://community.blokada.org/t/cant-add-new-device-microsoft-defender-flags-it-as-a-virus/40911 "2025-10-11T00:24:18Z")

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Hi. I’m trying to download a ‘‘new device’’ for my Windows 10 using Wireguard, but Microsoft Defender flags it as a severe threat. It never did this in the past.

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## [Blokada 6 subscription](https://community.blokada.org/t/blokada-6-subscription/40895)

<div class="topic-metadata">

**Author:** [@Cicilia288](https://community.blokada.org/u/Cicilia288)\
**Replies:** 1\
**Last updated:** [October 4, 2025, 5:11pm UTC](https://community.blokada.org/t/blokada-6-subscription/40895 "2025-10-04T17:11:08Z")

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Hello, I need assistance with a link I can use to complete my subscription purchase with crypto

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## [Cannot configure blokada 6](https://community.blokada.org/t/cannot-configure-blokada-6/40890)

<div class="topic-metadata">

**Author:** [@Tom\_Steglich](https://community.blokada.org/u/Tom_Steglich)\
**Replies:** 1\
**Last updated:** [October 1, 2025, 6:45am UTC](https://community.blokada.org/t/cannot-configure-blokada-6/40890 "2025-10-01T06:45:53Z")

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Hello, to make posting more easy, we created a guideline for you: Please always include which platform you are on: Android or iOS. If you have a question about features feel welcome to ask it - if you face a problem, p…

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## [No Internet With WireGuard on Windows 11](https://community.blokada.org/t/no-internet-with-wireguard-on-windows-11/40873)

<div class="topic-metadata">

**Author:** [@mafurako](https://community.blokada.org/u/mafurako)\
**Replies:** 3\
**Last updated:** [September 13, 2025, 10:23pm UTC](https://community.blokada.org/t/no-internet-with-wireguard-on-windows-11/40873 "2025-09-13T22:23:46Z")

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Hi. I’m using Blokada+ via WireGuard 0.5.3 on my Windows 11 (24H2) PC. When I activate the tunnel inside WireGuard, I lose all Internet access and cannot visit any websites. I noticed this issue prior to I subscribed to…

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## [Blokada 6 freezes on Samsung S24 after pausing for 5 minutes](https://community.blokada.org/t/blokada-6-freezes-on-samsung-s24-after-pausing-for-5-minutes/40882)

<div class="topic-metadata">

**Author:** [@raggadaz](https://community.blokada.org/u/raggadaz)\
**Replies:** 1\
**Last updated:** [September 13, 2025, 11:33am UTC](https://community.blokada.org/t/blokada-6-freezes-on-samsung-s24-after-pausing-for-5-minutes/40882 "2025-09-13T11:33:46Z")

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Hello again, on my wifes handy, Samsung S24 latest android version there is a problem when stopping blokada for 5 minutes. When the timer is over there is a undefined state. It seems that blokda is not in blocking mode …

[Next page](https://community.blokada.org/c/support/21.md?page=1)
